From home to school to work, rules surround us at every turn. They shape our daily lives, with some being simple and others complex. However, there’s one area where following

The term \"man-day\" is commonly used in project management. It represents the amount of work one person can complete in a single eight-hour day. It is essential for estimating labor

For SMEs in Malaysia, having a productive and engaged workforce is crucial for business growth. While SMEs typically have fewer resources to allocate to HR, monitoring key HR metrics can

SMEs often face a variety of legal and compliance issues that can adversely affect their operations and growth. These challenges typically stem from lack of awareness of legal and compliance

Succession planning is a critical but often overlooked aspect of strategic management, particularly in small and medium-sized enterprises (SMEs). Unlike larger corporations that may have extensive human resources capabilities, budget

4 Reasons to Outsource your IT Management Controls and Reduces Business Costs If your overall goal is to limit and to control business IT costs, outsourcing to a managed service

Introduction: Outsourcing your call center operations to Malaysia offers a multitude of benefits that can significantly improve your customer service, reduce costs, and enhance your business\'s scalability. Malaysia has become

Introduction: Choosing the right call center outsourcing provider in Malaysia is crucial for maintaining high customer service standards while also ensuring your business\'s needs are met. In this blog post,

Introduction: The future of contact center outsourcing in Malaysia is bright, with new trends and innovations shaping the industry. As technology advances and customer expectations evolve, businesses need to stay

In today’s rapidly evolving business landscape, call center services for Small and Medium Enterprises (SMEs) in Malaysia are undergoing significant transformation. Technological advancements, changing customer expectations, and the global shift

In various discussions with business owners and associates, employee retention seems to be a common topic which is a very critical factor for maximizing profitability especially for SMEs. In today’s

As a Malaysia’s major economic contributor, the dynamic and fast-growing SME sector, efficient workforce management is critical for success. SMEs often operate on tight budgets and limited resources, which makes

Settling legal disputes in Malaysia through various mechanisms is reflective of the country\'s legal framework and cultural context. Understanding the various avenues available can help the Small and Medium Enterprises

Thank you Tony Ting for collaborating on this, appreciate it so much! The topic of Organizational Culture keeps coming up and this shows that a lot of business owners, especially

In-House Legal experience has become an increasingly sought out option for the businesses, especially the Small and Medium Enterprises (SMEs) given the hefty charges incurred when hiring external legal counsels.

Unjust enrichment is a legal doctrine that arises when one party unfairly benefits at the expense of another. It occurs in situations where retaining the benefit would be inequitable without

In a recent case heard at the Kuala Lumpur High Court, a supplier of faulty intraocular lenses is absolved of liability for damage caused to the vision of 2 cataract

What are these? KRA? KPI? SMART Goals? They may seem the same, but upon closer examination, you’ll realize they are distinctly different yet interconnected. Surprisingly, many individuals mistakenly believe they

SBOs face unique challenges particularly in tough economic times. As every SBO knows, the reality is that there are there are numerous issues to overcome in order to sustain a

On 26 June 2024, Malaysia\'s Cyber Security Act 2024 (\"Cyber Security Act\") was gazetted to enhance national cyber security in Malaysia. The Cyber Security Act is not in force yet,