{"id":19011,"date":"2026-02-17T19:10:19","date_gmt":"2026-02-17T19:10:19","guid":{"rendered":"https:\/\/staging.apps.my\/jiovis\/?page_id=19011"},"modified":"2026-02-17T19:24:21","modified_gmt":"2026-02-17T19:24:21","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/staging.apps.my\/jiovis\/index.php\/refund-return-policy\/","title":{"rendered":"Refund &#038; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19011\" class=\"elementor elementor-19011\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1989b1f4 e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"1989b1f4\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/staging.apps.my\\\/jiovis\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/8.mov&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;,&quot;wcf_enable_horizontal_scroll&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-1e7a0303 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"1e7a0303\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;,&quot;wcf_enable_horizontal_scroll&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-5de8e75d e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"5de8e75d\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;,&quot;wcf_enable_horizontal_scroll&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15811fb6 wcf-starter-animations-none elementor-widget elementor-widget-wcf--image\" data-id=\"15811fb6\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf-image-animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wcf--image\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/staging.apps.my\/jiovis\/wp-content\/uploads\/2025\/12\/plus-1.webp\" class=\"attachment-full size-full wp-image-14581\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f11dbff e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"1f11dbff\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;,&quot;wcf_enable_horizontal_scroll&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e970390 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"e970390\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">JIOVIS DIGITAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75875ffa e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"75875ffa\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;,&quot;wcf_enable_horizontal_scroll&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d298e19 elementor-invisible elementor-widget elementor-widget-ucaddon_splitting_letters_effect\" data-id=\"d298e19\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"ucaddon_splitting_letters_effect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<style>\/* widget: Animated Split Text *\/\n\n\n.uc-splitting-text{\n\tdisplay:flex;\n\tvisibility:hidden;\n}\n\n.uc-splitting-text-wrapper{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n.uc-splitting-text-item{\n  display:inline-flex;\n  flex-wrap: wrap;\n}\n\n.uc-splitting-text .word{\n   display:inline-flex;\n}\n\n.uc-splitting-text.uc-animated{\n\tvisibility:visible;\n}\n\n\n@keyframes ue_slide {\n  from {\n    transform: translateY(-1em) rotate(-.5turn) scale(0.5);\n    opacity: 0;\n  }\n}\n\n@keyframes ue_flip {\n  from {\n    transform: rotate(360deg) scale(0.5);\n    opacity: 0;\n  }\n}\n\n\n@keyframes ue_blur {\n  from {\n    transform: translateY(-1000px) scaleY(2.5) scaleX(0.2);\n    transform-origin: 50% 0%;\n    filter: blur(40px);\n    opacity: 0;\n  }\n}\n\n@keyframes ue_puff {\n  from {\n    transform: scale(2);\n    filter: blur(4px);\n    opacity: 0;\n  }\n}\n\n@keyframes ue_tilt {\n  from {\n    transform: rotateY(20deg) rotateX(35deg) translate(300px, -300px) skew(-35deg, 10deg);\n    opacity: 0;\n  }\n}\n\n@keyframes ue_scale {\n  from {\n    transform: scale(0);\n    opacity: 0;\n  }\n}\n\n@keyframes ue_slide_up {\n  from {\n    transform: translateY(100%); \n    opacity: 0;\n  }\n  to {\n    transform: translateY(0);\n    opacity: 1;\n  }\n}\n            \n\n\n#uc_splitting_letters_effect_elementor_d298e19.uc-animated .char {\n  animation: ue_tilt 1s cubic-bezier(.5, 0, .5, 1) both;\n  animation-delay: calc(60ms * var(--char-index));\n}\n\n\n\n\n<\/style>\n\n<div id=\"uc_splitting_letters_effect_elementor_d298e19\" class=\"uc-splitting-text\"   data-splitting data-reveal-eachscroll=\"true\">\n  <div class=\"uc-splitting-text-wrapper\">\n\t<div id=\"uc_splitting_letters_effect_elementor_d298e19_item1\" class=\"uc-splitting-text-item\">Refund and<br> Return Policy<\/div>\n\n  <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2193b32 e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"2193b32\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;,&quot;wcf_enable_horizontal_scroll&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb5dbb wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"0fb5dbb\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What We\u2019ve Worked On<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49f881f wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"49f881f\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-968d0b3 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"968d0b3\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Should there be any discrepancy of products delivered and Customer wishes for return and refund, Customer need to notify Customer Service by phone\u00a0<strong>tel:+<a href=\"tel:60390782503\">60390782503<\/a>\u00a0or email\u00a0<a href=\"mailto:sales@jiovis.com\">sales@jiovis.com<\/a><\/strong>\u00a0to report on the products upon 3 days of receiving the goods.<p>Please allow up to\u00a0 7 working days for your inquiry to be processed.<\/p><\/li><li><p>Return\/Refund of Products can be arranged under the following reasons:<\/p><\/li><\/ul><p>If the products delivered is in damaged or defective condition; or<\/p><p>If the products is near expiry or expired; or<\/p><p>If the product is different from the Order delivered. Products for return or refund shall be<br \/>returned in its original condition, quantity and packaging as it first delivered to customer<br \/>together with proof of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>JIOVIS DIGITAL Refund and Return Policy What We\u2019ve Worked On Refund and Return Policy Should there be any discrepancy of products delivered and Customer wishes for return and refund, Customer need to notify Customer Service by phone\u00a0tel:+60390782503\u00a0or email\u00a0sales@jiovis.com\u00a0to report on the products upon 3 days of receiving the goods. Please allow up to\u00a0 7 working [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-19011","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/pages\/19011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/comments?post=19011"}],"version-history":[{"count":7,"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/pages\/19011\/revisions"}],"predecessor-version":[{"id":19020,"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/pages\/19011\/revisions\/19020"}],"wp:attachment":[{"href":"https:\/\/staging.apps.my\/jiovis\/index.php\/wp-json\/wp\/v2\/media?parent=19011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- This website is optimized by Airlift. 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