{"id":1602,"date":"2024-08-02T07:10:21","date_gmt":"2024-08-02T07:10:21","guid":{"rendered":"https:\/\/staging.apps.my\/jkrsel\/?page_id=1602"},"modified":"2026-09-27T07:52:56","modified_gmt":"2026-09-26T23:52:56","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/staging.apps.my\/jkrsel\/en\/piagam-pelanggan\/","title":{"rendered":"Customer Charter"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1602\" class=\"elementor elementor-1602\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7f819 e-flex e-con-boxed e-con e-parent\" data-id=\"2a7f819\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d83bc7c content-tabs e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"d83bc7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;stretch&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"226737276\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2267372761\" data-tab-title-id=\"e-n-tab-title-2267372761\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2267372761\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCustomer Charter\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2267372762\" data-tab-title-id=\"e-n-tab-title-2267372762\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2267372762\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCustomer Charter Achievement Report\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2267372761\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2267372761\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-f20afdd e-con-full e-flex e-con e-child\" data-id=\"f20afdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2eca5a9 elementor-widget elementor-widget-ucaddon_pdf_viewer\" data-id=\"2eca5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_pdf_viewer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start PDF Viewer -->\n<style>\/* widget: PDF Viewer *\/\n\n#uc_pdf_viewer_elementor_2eca5a9{\n  min-height: 1px;\n}\n\n#uc_pdf_viewer_elementor_2eca5a9 .ue-pdf-viewer-nav-buttons{\n  display: flex;\n}\n\n#uc_pdf_viewer_elementor_2eca5a9 .ue-pdf-viewer-nav-arrow{\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  cursor: pointer;\n}\n\n#uc_pdf_viewer_elementor_2eca5a9 .ue-pdf-viewer-nav-arrow-icon{\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n\n#uc_pdf_viewer_elementor_2eca5a9 .ue-pdf-viewer-nav{\n  display: flex;\n}\n\n#uc_pdf_viewer_elementor_2eca5a9 .ue-pdf-viewer-fullscreen{\n  display: inline-block;\n  transition: all .3s ease;\n}\n\n<\/style>\n\n\n<div id=\"uc_pdf_viewer_elementor_2eca5a9\" class=\"ue-pdf-viewer\" role=\"region\" aria-label=\"PDF document viewer\">\n  \n       \n  \n      \t  \t      <a class=\"ue-pdf-viewer-fullscreen\" href=\"https:\/\/staging.apps.my\/jkrsel\/wp-content\/uploads\/PIAGAM-PELANGGAN.pdf\"  role=\"button\" aria-label=\"View PDF in fullscreen\">Paparan Penuh<\/a>\n  \n  \n  \t\t<iframe src=\"https:\/\/staging.apps.my\/jkrsel\/wp-content\/uploads\/PIAGAM-PELANGGAN.pdf\" width=\"100%\" height=\"720px\" title=\"PDF document viewer\"><\/iframe>\n  \t<\/div>\n\n<script type=\"module\">\n\n<\/script>\n<!-- end PDF Viewer -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2267372762\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2267372762\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-2ece3d8 e-con-full e-flex e-con e-child\" data-id=\"2ece3d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9614b90 elementor-widget elementor-widget-shortcode\" data-id=\"9614b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><ul class=\"dlm-downloads wp-block-list\"><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/6335\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Disember 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 12_laporan_piagam_pelanggan_bulan_2024_dis.pdf <\/small><br>\n      <small class=\"download-filesize\">(297.42 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/6332\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (November 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 11_laporan_piagam_pelanggan_bulan_2024_nov.pdf <\/small><br>\n      <small class=\"download-filesize\">(283.72 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/6327\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Oktober 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 10_laporan_piagam_pelanggan_bulan_2024_okt.pdf <\/small><br>\n      <small class=\"download-filesize\">(776.30 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5489\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (September 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 9_laporan_piagam_pelanggan_bulan_2024_sep.pdf <\/small><br>\n      <small class=\"download-filesize\">(775.54 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5150\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Ogos 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 8_laporan_piagam_pelanggan_bulan_2024_ogo.pdf <\/small><br>\n      <small class=\"download-filesize\">(769.06 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5147\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Julai 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 7_laporan_piagam_pelanggan_bulan_2024_jul.pdf <\/small><br>\n      <small class=\"download-filesize\">(741.34 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5144\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Jun 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 6_laporan_piagam_pelanggan_bulan_2024_jun.pdf <\/small><br>\n      <small class=\"download-filesize\">(740.90 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5141\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Mei 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 5_laporan_piagam_pelanggan_bulan_2024_mei.pdf <\/small><br>\n      <small class=\"download-filesize\">(320.25 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5138\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (April 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 4_laporan_piagam_pelanggan_bulan_2024_apr.pdf <\/small><br>\n      <small class=\"download-filesize\">(793.19 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5135\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Mac 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 3_laporan_piagam_pelanggan_bulan_2024_mac.pdf <\/small><br>\n      <small class=\"download-filesize\">(306.16 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5105\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Februari 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 2_laporan_piagam_pelanggan_bulan_2024_feb.pdf <\/small><br>\n      <small class=\"download-filesize\">(394.01 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><li>\n<div class=\"container-fluid download-wrapper\">\n  <div class=\"row\">\n    <a class=\"download-item\" href=\"https:\/\/staging.apps.my\/jkrsel\/en\/download\/5100\/\" rel=\"nofollow\">\n      <div class=\"col-md-1 col-xs-2\" style=\"width:auto\">\n      <i class=\"fas fa-file-download\" style=\"padding-top:8px;font-size:42px\"><\/i>\n      <\/div>\n      <div class=\"col-md-10 col-xs-10\" style=\"padding-left:0\">\n      <span class=\"download-title\">Pencapaian Piagam Pelanggan (Januari 2024)<\/span>\n      <div class=\"download-sdesc\"><\/div>\n      <small class=\"download-filename\">Filename: 1_laporan_piagam_pelanggan_bulan_2024_jan.pdf <\/small><br>\n      <small class=\"download-filesize\">(383.10 KB)<\/small>\n      <\/div>\n    <\/a>\n  <\/div>\n<\/div>\n<\/li><\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Piagam Pelanggan Laporan Pencapaian Piagam Pelanggan Paparan Penuh Pencapaian Piagam Pelanggan (Disember 2024) Filename: 12_laporan_piagam_pelanggan_bulan_2024_dis.pdf (297.42 KB) Pencapaian Piagam Pelanggan (November 2024) Filename: 11_laporan_piagam_pelanggan_bulan_2024_nov.pdf (283.72 KB) Pencapaian Piagam Pelanggan (Oktober 2024) Filename: 10_laporan_piagam_pelanggan_bulan_2024_okt.pdf (776.30 KB) Pencapaian Piagam Pelanggan (September 2024) Filename: 9_laporan_piagam_pelanggan_bulan_2024_sep.pdf (775.54 KB) Pencapaian Piagam Pelanggan (Ogos 2024) Filename: 8_laporan_piagam_pelanggan_bulan_2024_ogo.pdf (769.06 KB) Pencapaian Piagam [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[50],"class_list":["post-1602","page","type-page","status-publish","hentry","tag-piagam-pelanggan"],"_links":{"self":[{"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/pages\/1602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/comments?post=1602"}],"version-history":[{"count":43,"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/pages\/1602\/revisions"}],"predecessor-version":[{"id":13755,"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/pages\/1602\/revisions\/13755"}],"wp:attachment":[{"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/media?parent=1602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/categories?post=1602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.apps.my\/jkrsel\/en\/wp-json\/wp\/v2\/tags?post=1602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}